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SEO insurance marketing gets more conversational

August 30, 2013

Remember the day when much of the content on insurance websites was chockfull of industry language, foreign to all, except other agents?

The time has come for a more conversational approach, meaning plain English in words everyone understands, even if a concept may be difficult. Insurance companies need to pay attention to this latest trend, as Google is the driving force behind it, and when Google does something, you know it’s going to drive your marketing efforts.

What’s the latest? Casual verbal conversation searches. That is like asking a search engine where the nearest movie theatre is, what times the shows are, what the address is and where is the best parking near the theatre. The near future holds an interesting experience for everyone and that includes insurance agents who want to market their websites in a competitive manner. It’s the best way to stay ahead of the pack when it comes to proper search engine optimization protocol.

Casual verbal conversation searches are just like your neighbor asking you across the back fence where he can get a good set of reasonably priced tires for his 1979 Mustang. It’s people-talk, not search engine speak —- the stilted string of words used to search for something a person needs. This will have a huge impact on how people search for insurance of any kind. Instead of trying to plug in awkward terms to find out about final expense insurance or about Medicare supplements, the person doing the search can just ask something like: “Show me what I need to supplement my Medicare policy.”

The idea of a search engine responding to human-speak enquiries is exciting, but it will not happen overnight. Nonetheless, Google’s reasoning is sound. People want to communicate online the same way they talk. You only have to read a few Twitter or Facebook posts to know that. If you want to stay ahead of your competitors in the insurance marketplace, then make sure you hire a search engine optimization company that not only understands the insurance industry, but practices what it preaches. You find a company that does that, and you are set to meet the future.

Just think about how your customers may find you in the future. Imagine them Googling that they need better drug coverage, a homeowners’ policy that offers replacement, not assessed value, a car insurance policy that covers three teen drivers, and so forth. It’s a brave new world out there for insurance companies who market online. Get into the mainstream of the latest trends now, before you find your website losing traffic.

A conversational approach to searching will change key phrase research and ultimately, how an insurance website (or any website) is optimized. Make sure you work with a search engine optimization company with extensive experience in the insurance industry. Then get ready to ride the wave of success.

Insurance websites may be full of not so easy to understand jargon

August 15, 2013

The last thing you need is to drive website visitors away with a website full of insurance industry-speak.

Your website might be the best-looking insurance website you have ever seen, but if your content is filled with industry insider jargon, things shared between others in the same profession, you’re in trouble. While the shorthand may be necessary in some instances, it is best to keep it to a bare minimum. People who want to buy insurance do not want to ready insurance lingo and not understand what it means. They want to get the point of what each policy offers, quickly, do some price comparisons, make a decision and buy something. If you confuse them upfront, you lose them — a bad thing for your business.

Industry-speak is confusing to people who do not have a reason to use various acronyms as a common part of their daily conversations. If you have an insurance website, you must tailor your content in such a way that is it understandable to everyone. Yes, you still need to adhere to search engine optimization (SEO) best practices, but that does not mean you need to eradicate all mentions of acronyms. What it does mean is you need to always aim your content at your potential customers, as that is the ideal insurance marketing guideline to convert traffic to your website.

Even though you may think that using jargon makes you look informed and knowledgeable, it only serves to drive people away, because they want the concept of insurance explained to them in plain English. You run the risk of coming across as a stuffed shirt, bursting at the seams to show people how smart you are. Visitors to your insurance website want to know you as a person, how your customer service is, whether you have a product that will suit them and if your prices are reasonable. The plain, down-to-earth kind of concerns you would have when you go searching to hire an SEO company to enhance your website and boost it in Google’s rankings.

A good SEO firm will tell you all these things and point out why being an approachable, likeable, plain speaking insurance agent with a social media, user friendly website does well in search engine rankings. And isn’t that what wanting better rankings is about —- reaching the people you want to market to?