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Nobody likes to be confused when they search for insurance information

May 31, 2013

Trying to find insurance online is hard enough without hitting a website that confuses people.

First and foremost, your insurance marketing must be people-friendly, or “user-friendly” for those online. It must be simple, terms must be easily explained, it must be easy to read and easy to follow. While some might think that “easy” and “insurance” do not belong in the same sentence, this is a bit of a fallacy. Sure, there is technical jargon and legal jargon, but if your insurance marketing plan is what it needs to be, you have addressed those issues with aplomb. So, let’s say you have an insurance website that is really nicely laid out, easy to navigate, colorful without being the cousin to a neon sign, and offers a quote function. You’re ready to go and get traffic, or are you?

While having bells and whistles on your website, including the latest Facebook, Twitter, Google + or Pinterest connections, that does not, in and of itself, drive traffic to your website. Even the best website on the Internet must not only be properly optimized, but offer visitors relevant information that they are looking for when trying to find insurance. So while optimization is the tip of the iceberg, the underlying foundation for the site is information. As Google crawls your website, determining your site ranking, they use text content to get an appropriate rank.

These days, you are not the only insurance website online and thus, in the crush of competition for customers, you want to stand out. You already know more people shop online now, for insurance and other things, more than ever before. Knowing that, you must think strategically and position your agency as an online resource.

Simply put, should someone be looking for pertinent information to answer questions about their insurance needs, and you have that information on your site, the visitor is more likely to ask you for a quote. So, having online quoting is a bonus. Garnering a new customer begins with a properly optimized website, online quoting and offering relevant information. It doesn’t hurt to have first class insurance web design either.

It is also vitally important that the information you offer is clearly presented and thoroughly explained. No one likes to go to a website, read something and find it confusing. This drives people away. This does not mean you have to go into great detail about everything you know or sell.

It means that the policies most commonly bought from you should be clearly explained in a manner that most people will understand. If a potential buyer is comfortable with your explanation of what they are looking for, they will likely be comfortable buying a policy from you. Giving valuable information and answering questions also positions you as an expert in your field. Bonus.

Want to get the best of service anywhere to improve your website ranking? Find a search engine optimization company with serious experience in the insurance industry. They know what you need.